NZTE Capability Development

Service One

Service Category

Business Planning

Service Type

Workshop - including follow-up coaching

Title

Business Improvement Series

Content Description

This is a modular programme which runs in short 1-2 hour snips.  It provides information on what is needed to complete an improvement in attendees businesses. It currently runs in a series of 4 stand alone workshops.

1. Decision Making – Step One towards Improvement (1 hour)
2. Key Performance Indicators  for your business  (1 hour)
3. Business Planning (2 hours)
4. High performance work systems (2 hours)

This series of presentations is suited to two groups of people:

1. Business Managers with good application skills, i.e. they have the ability to translate concepts and ideas into programmes of work in the work place. They can then take back the ideas into their respective workplaces ( see appendix i for details)
2. Business Owners wanting to get an overview of the various parts of the business improvement puzzle, and to put in place measurement systems that drive high performance

Duration (sessions/hours)

One and two hour workshops

Cost per person Ex GST (NZD$)  

$45/workshop (1 hour), $90/ workshop (2hour)

Service Two

Service Category

Business Planning

Service Type

Course - including  follow-up coaching

Title

Business Improvement Training and Development

Content Description

This 3 day programme is run to work in with the specific needs of each participants business.  Training on effective decision making processes are used to steer people toward the right area of improvement and then workshops to develop and deploy these decisions are used to both educate and deploy the learning.  Business managers are taken through multiple examples (templates) and skill building activities to develop the required skill to complete this activity in their own workplace.

Course Content:

Decision Making – Problem definition, Information gaps, Decision
Planning – Marketing ,Operational and Business Plans
Implementation – this is unique to each participant and is a 1:1 activity generally.

Duration (sessions/hours)

3 day training course with specific workshop activities. This is best split over 3 separate days over 3 fortnights.

1:1 coaching post course.

Cost per person Ex GST (NZD$)  

$400 per person – 3 day course and workshop

$140 per hour – follow-up coaching

Service Three

Service Category

Managing Resources

Service Type

Training course – including follow-up coaching

Title

High Performance Work Systems

Content Description

This programme is a management development programme targeted at SME. It covers the Managerial styles that are required to establish the environment that allows staff to perform at their best.  It covers the 14 practices that should be adopted to achieve high performing work places.

The key to deploying the new management approaches is ongoing coaching in the workplace – this is provided 1:1 as needed by course participants

Duration (sessions/hours)

3 day training programme

Hourly coaching (typically 1 hour per fortnight to start)

Cost per person Ex GST (NZD$)  

$600 – per training course

$140 per hour – follow-up coaching

Service Four

Service Category

Business Operations

Service Type

Workshop – including follow-up coaching if needed

Title

In House Growth Strategy

Content Description

Workshops are run within companies teaching the managers methods and processes needed to define and implement strategies for success. The timing and content is customized for each company. An example of this is below:

Operational Excellence  Workshop

1. Setting the strategy
2. Monitoring for success
3. Leadership & Planning
4. Customer and Quality systems
5. People Management and Innovation

The focus is providing the skills to managers to be able to deploy the learning in the work place – Provision of training outlines, templates  and ongoing coaching ensure that ideas are translated back in the work place

Duration (sessions/hours)

2 – 3 hours sessions (generally run on site)

Cost per person Ex GST (NZD$)  

This typically is costed per job – the example above was $4500 to complete

Service Five

Service Category

Business Planning

Service Type

One to One Training

Title

Business Improvement Steps (Decision Making; KPIs; Planning; High Performance Workplaces)

Content Description

This provides training on how to achieve an improvement in the client’s businesses. General workshops are run as a group (service one) but is also available as a one to one training if preferred (Service five).

1. Decision Making – Step One towards Improvement
2. Key Performance Indicators for your business
3. Business Planning
4. High performance work systems 

This one on one training is suited to two groups of people:

1. Business Managers with good application skills, i.e. they have the ability to translate concepts and ideas into programmes of work in the work place. They can then implement the ideas into their respective workplaces.
2. Business Owners wanting to get an overview of the various parts of the business improvement puzzle, and to put in place measurement systems that drive high performance.

Duration (sessions/hours)

Private coaching sessions as required

Cost per person Ex GST (NZD$)  

$140 per hour